General Purpose: To supervise and assist other intake coordinators with processing admissions and insurance data necessary for verification of insurance benefits. Essential Job Functions: As a working supervisor, the Intake Coordinator supervisor is responsible for: Supervision: Hiring, orientation, retention, staff development, daily supervision and on-going education. Scheduling and monitoring of workload and staffing levels. Counseling, training, addressing disciplinary problems and performance appraisals. Assisting with the development and implementation of policies and procedures related to intake coordinator's job description. Assisting with preparation and distribution of all documents and reports related to intake services provided by intake coordinators. Customer Service: Contact facility by phone or fax and process BE211 forms completely and correctly. Responsible for taking messages off answering machines and following up on calls as necessary. Answer incoming calls on network lines and either process calls personally or direct them to the appropriate person. This position is located in Fort Smith, Arkansas. Previous supervisory experience preferred. One (1) year experience working in Managed Care Network with insurance data entry (or comparable experience). Ability to interact with a wide variety of individuals and handle several complex situations simultaneously. Attention to detail and follow-up. Evidence of leadership, integrity and initiative. Familiar with medical terminology or medical background. Data entry experience. Keyboard experience. Excellent communication skills, both verbal and written. Excellent customer service skills. Must be capable of maintaining regular attendance. Must meet all local health regulations, pass post-offer drug test, and pass post employment physical exam, if required. Must be capable of performing the essential job functions of this job, with or without reasonable accommodations. Contact Larry Hedge via fax: or via email:
Contact Information:
Interested applicants are urged to mail, e-mail, or fax their resume to the address below.
Corporate Recruitment
Beverly Enterprises, Inc.
1000 Beverly Way
Fort Smith, Arkansas 72919
FAX